Effective Negotiating helps learners with in a variety of situations, from day-to-day encounters within organizations to more substantial negotiations between companies. It shows different styles of negotiating such as formal and informal, positional and co-operative, and demonstrates how both sides can achieve a successful outcome. A range of skills are covered, including active listening, structuring and negotiating, maintaining positive communication and developin self-awareness.

Student's Book (PDF/14Mb)
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